From Reif et al. (open source), systematic observations that confirm my own experience,
Significance
As
AI tools become increasingly prevalent in workplaces, understanding the
social dynamics of AI adoption is crucial. Through four experiments
with over 4,400 participants, we reveal a social penalty for AI use:
Individuals who use AI tools face negative judgments about their
competence and motivation from others. These judgments manifest as both
anticipated and actual social penalties, creating a paradox where
productivity-enhancing AI tools can simultaneously improve performance
and damage one’s professional reputation. Our findings identify a
potential barrier to AI adoption and highlight how social perceptions
may reduce the acceptance of helpful technologies in the workplace.
Abstract
Despite
the rapid proliferation of AI tools, we know little about how people
who use them are perceived by others. Drawing on theories of attribution
and impression management, we propose that people believe they will be
evaluated negatively by others for using AI tools and that this belief
is justified. We examine these predictions in four preregistered
experiments (N = 4,439) and find that people who use AI at work
anticipate and receive negative evaluations regarding their competence
and motivation. Further, we find evidence that these social evaluations
affect assessments of job candidates. Our findings reveal a dilemma for
people considering adopting AI tools: Although AI can enhance
productivity, its use carries social costs.
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